These questions are very important to you. We acknowledge that & in response, we hope we have answers to those questions. Our company philosophy is: there are no stupid questions. Please ask.

If there is a burning question you need answered, please call or fax us, and we'll talk to you right away.

Better yet, stop by one of our stores with a 1 quart Water Sample (if it's a water question), and one of our trained technicians will gladly spend whatever time needed with you.

For your convenience, you may also email us your question and we will reply within the same business day. Please note that as the season becomes busier, we may not be able to answer it as quickly as you might need.

Ninety percent of the questions you need answered are found in the following links. Please choose the category that best fits your question. Thanks for asking!
 

Soft Soak® non-chlorine Spa Care   How to Get Started Normal Care

Chlorine or Bromine Spa Care How to Get Started Normal Care

Listen to or Download this Information Watch Spa Care Videos Starting Up & Maintaining a Nature2© or Spa Frog© Treated Spa General Spa & Hot Tub Chemistry Questions General Spa & Hot Tub Operating Questions Pseudomonas Aeruginosa "Hot Tub Lung" Spa & Hot Tub Odors  Customer E-mailed Q & A Maybe someone has already asked a question you have! Spa & Hot tub Safety Compare Various Spa Care Systems compare Chlorine, Bromine, Soft Soak (Baqua Spa), Ionizers, Ozonators Chloramines in Spas & Hot Tubs Spa & Hot Tub Water Mold Spa & Pool Water Chemistry Terms & Glossary How Often Do I Drain My Spa or Hot tub?

If you still need help, here's how to reach us:

Telephone (during store hours): Shelton  203-377-0100

Email: techhelp@parpool-spa.com